All Systems Operational

About This Site

Welcome to AddSecure's Incident Information Page. Addsecure will initially publish information related to Smart Alarm services as well as central IT systems that affect our abilities to give support.

General Operational
Customer Portal Operational
Services Operational
90 days ago
100.0 % uptime
Today
Link Operational
AddView Operational
Elevator Operational
Fire Operational
Intruder Operational
Intercom Operational
90 days ago
100.0 % uptime
Today
Personal Safety Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Maintenance Personal Safety Jun 11, 2026 12:00-18:00 CEST

We will be performing scheduled maintenance to update our services.
No downtime is expected during the maintenance, and alarm transmission will remain unaffected.

If you experience any issues after the maintenance, please contact our support team.

Posted on Jun 04, 2026 - 15:36 CEST
Jun 8, 2026

No incidents reported today.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026
Resolved - This incident has been resolved.
May 28, 16:03 CEST
Investigating - This only affects newer terminals, Does not affect older models.(VS50XX and DS22XX). We are currently investigating this issue.
May 28, 11:09 CEST
May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.